El Dorado Casitas Royale Catamaran, Cenote & More Inclusive (Adults Only) Hotel Puerto Morelos, Puerto Morelos ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

Carr Cancun Tulum Km 45, Puerto Morelos, Mexico, 77710

“Nestled just past the stunning beaches of Playa Riviera, the hotel's location provides a serene escape surrounded by lush, beautifully maintained grounds.”view full review

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“A beautiful resort with exceptional service and great food!” view full review

Top location:Highly rated by recent guests(8.5)

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

No parking available.

Wireless internet is available in the entire hotel for free.

Other information

The hotel El Dorado Casitas Royale Catamaran, Cenote & More Inclusive (Adults Only) provides visitors with a free full breakfast.

There are no cribs provided in a room.

Pets are not allowed.

English, German, Spanish, Russian

Year renovated:2007

Number of rooms:203

Former name

el dorado casitas royale a spa resorts - more inclusive (adults only)

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Oceanfront Rooms

Max:

2 persons

715 sq. feet

Bed options:

1 King Size Bed

Sea view

Shower

Coffee machine

room details

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Pool Side Casita

Max:

2 persons

670 sq. feet

Bed options:

1 King Size Bed

Sea view

Shower

Bathtub

room details

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Casita

Max:

2 persons

840 sq. feet

Bed options:

1 King Size Bed

Garden view

Shower

Private pool

room details

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Center

Puerto Morelos 5.6 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 16.0 mi

Cancun (CUN) 20.8 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Lovely Culinary Experience

During my recent stay, I dined at a range of restaurants and was continually impressed by the food quality. Fuentes, the culinary theater, was a standout with amazing food and a visually stunning experience. I loved how the chef paired wines with the dishes, enhancing every bite. Dining at Kampai was another highlight; the deliciously prepared Japanese dishes were lovely. Each restaurant provided a unique culinary journey that made every meal special.

Adam123. USA, 2024-05-12Read full review on

Relaxing Spa Retreat

The NAAY Spa was a slice of paradise. I enjoyed the hydrotherapy rain shower, followed by a serene sauna session. The facilities were immaculate, and the atmosphere was soothing, perfect for unwinding after my adventures around the resort. Felipe, who managed the spa, ensured everything flowed smoothly, which enhanced my experience tremendously. This is a must-visit for anyone needing relaxation on their vacation.

EileenW. Canada, 2024-07-09Read full review on

Active Vacation Fun

I participated in volleyball games twice a day, which were an absolute blast! The atmosphere was filled with excitement and camaraderie among guests, and it was fantastic to engage in such a lively activity in a stunning setting. Hugo and the rest of the team facilitated the games, ensuring everyone was included and having fun. This was truly a highlight of my stay, merging fitness with social interaction.

Doug2024. USA, 2024-08-18Read full review on

Luxurious Accommodations

I stayed in a beautiful beach-view suite during my visit. The room was elegantly decorated, complete with a hot tub and a hammock on the balcony—perfect for relaxation! The housekeeping was really good, and I loved returning to a fresh and tidy space after a long day. The thoughtful amenities made my stay even more enjoyable, and I appreciated the attention to detail.

WalterM. UK, 2024-09-30Read full review on

What’s included

General

Non-smoking rooms
Wi-Fi
No parking
24-hour reception
No pets allowed
24-hour security
Baggage storage
Private beach
Allergy-free rooms
Hairdresser
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center

Services

Paid airport shuttle
Room service
Housekeeping
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

Restaurant
Poolside snack bar
Picnic area/ Tables
Dinner

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Aqua park
Live entertainment
Night club
Garden area
Spa & wellness center
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Hot spring bath
Public Bath
Pool with view
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV

Location

Carr Cancun Tulum Km 45, Puerto Morelos, Mexico, 77710

Map view

Carr Cancun Tulum Km 45, Puerto Morelos, Mexico, 77710

City landmarks

Chetumal Puerto Juarez

Playa del Secreto Property Owners Assocation

2600 ft

El Palenque Theater

1.6 mi

Chapel

1.6 mi

Golf Course

El Manglar Golf Course

2.1 mi

Cirque du Soleil

2.2 mi

Teatro Vidanta

2.4 mi

Playa Paraiso Golf Course

2.5 mi

Wedding chappel

2.6 mi

Paradise Beach

2.7 mi

Galaxy

2.8 mi

Golf Course

Golf Club

2.8 mi

Amusement Park

Mayan Water Complex

3.1 mi

Beach

Playa del Secreto

31.8 mi

Nearby

Chetumal Puerto Juarez

Playa del Secreto Property Owners Assocation

0 ft

Reviews and Ratings <br />

Feedback from previous guests about their experience.

82%

loved the resort and would return for another relaxing stay

Stunning grounds

Friendly staff

Seaweed issues

Inconsistent dining

8.2/10

Great

Rooms

8.0

Location

8.5

Service

8.2

Dining

8.2

Oscar

United Kingdom, January 2025

9.8/10

I had a fantastic week at this resort, with attentive staff who made our stay feel extra special. The rooms were beautifully kept and featured a spacious patio perfect for relaxing. However, I did encounter some issues with seaweed on the beach, but that’s not something the staff can control. Overall, the food was delightful, but be mindful of some lengthy sales presentations.

Rooms

10.0

The rooms were stunning, spacious, and always kept clean. Our swim-up suite was a highlight, providing both comfort and a beautiful view.

Service

10.0

Despite some management cutbacks, the service was extraordinary, with staff always going above and beyond. Special shoutout to our butlers and concierge for their outstanding assistance.

Location

9.0

The resort is expansive, beautifully maintained, and close to the beach, which made access to all the activities easy.

Dining

10.0

The dining options were incredible, with standout meals at various restaurants. Breakfasts were particularly impressive with fresh offerings.

Facilities

10.0

The facilities, including the spa and pool areas, were lovely. I highly recommend the Bali Bed Package for a luxurious day.

Mason

United Kingdom, December 2024

8.2/10

Our stay at El Dorado Royale was an overall delightful experience, highlighted by beautifully maintained grounds and vibrant tropical beauty. We enjoyed the friendly atmosphere and excellent food, though there were moments of less-than-ideal service due to staffing cuts. The beach, while lovely, had some visual obstructions that detracted from the experience. Overall, we felt we received good value for our stay, especially considering the beautiful grounds and vibrant atmosphere.

Rooms

9.0

Our room was comfortable and we received a fantastic upgrade to a swim-up balcony with a great view of the grounds. The large balcony equipped with a relaxing hammock was a perfect spot to unwind.

Service

7.0

While many staff members were friendly and happy to chat, I noticed the service lagging a bit, possibly due to staffing reductions in various areas.

Location

8.0

The property is vast and beautifully maintained, with access to various facilities and the beach area, although the view from the beach was somewhat obstructed.

Dining

8.0

The dining experience was generally excellent, particularly the Indian restaurant, which was a standout. However, some culinary offerings did not quite meet expectations.

Facilities

9.0

The facilities were great, with a lovely pool area and numerous activities. We particularly enjoyed the snorkeling opportunities right off the beach.

Luna

United Kingdom, November 2024

7.4/10

Overall, I had a good experience at El Dorado Royale, with fantastic dining and excellent service. The room was clean and spacious, but there were issues with loud appliances and a lack of adequate restaurant reservations. The pool facilities were enjoyable, but access to the beach was hindered by rocky areas. While the overall value was decent, some aspects left room for improvement.

Rooms

7.0

The room was spacious and clean, featuring a jacuzzi bath which was a nice touch. However, the air conditioning unit was quite loud, making it difficult to sleep with it on.

Service

6.0

The service was generally excellent with very friendly staff attending to our needs. However, the concierge was unhelpful with restaurant bookings, which detracted from the experience.

Location

8.0

The hotel is set in a beautiful resort area, but the rocky beach made swimming difficult. The grounds were lovely, though.

Dining

9.0

Dining was a highlight, with excellent breakfast options and standout dishes at some restaurants. However, the reservation system was frustrating.

Facilities

7.0

The facilities were nice with plenty of pools to choose from, though some could benefit from heating. The cleanliness was commendable, but beach access was limited.

William

United Kingdom, October 2024

6.8/10

Overall, my stay was enjoyable with stunning grounds and approachable staff, but there were some letdowns, especially with the dining and beach experience. While the resort is expansive and offers beautiful accommodations, the seaweed issue and inconsistent food quality were disappointing. Nonetheless, it was a relaxing time, though the experience wasn’t entirely up to par with a 5-star rating.

Rooms

7.0

The Casitas are beautiful, but the standard rooms felt somewhat dark and dated with a musty smell. The views from the upgraded options were nice, and the outdoor shower was a pleasant touch.

Service

8.0

The staff were genuinely friendly and attentive, providing great service overall, but the experience varied across different areas of the resort.

Location

Dining

5.0

While some restaurants like the Italian Casitas offered good food, overall, the dining experiences weren't consistently warm, and some dishes fell short of expectations.

Facilities

7.0

I enjoyed the spacious layout of the resort and the well-maintained grounds, but the beach facilities could use improvement.

Stunning grounds

Seaweed issues

Cameron

United Kingdom, September 2024

8.8/10

Our stay at El Dorado Royale was simply incredible! We enjoyed everything from the beautiful surroundings to the amazing food and excellent service. The only setback was a brief issue with our room's air conditioning, but it was promptly addressed. Overall, this resort is an absolute gem for a relaxing vacation with plenty of dining options.

Rooms

7.0

The room we stayed in had a lovely balcony, but we did encounter issues with leaking air conditioning. Despite that, the view was beautiful.

Service

10.0

The service from the staff was fantastic, especially from the general manager who quickly addressed our concerns and made our stay more enjoyable. Very attentive!

Location

9.0

The location is perfect, just a short journey from the airport and right by the beach. We had access to all sorts of activities right within the resort, making it convenient for relaxation and fun.

Dining

9.0

Dining was one of the highlights! We particularly loved Jojo's and Kampai. The variety was excellent, though the portions were on the smaller side, which was manageable for us.

Facilities

9.0

The resort facilities were top-notch. The pool area was clean and well-maintained, making it a perfect place to unwind.