El Dorado Casitas Royale Catamaran, Cenote & More Inclusive (Adults Only), Puerto Morelos ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

Carr Cancun Tulum Km 45, Puerto Morelos, Mexico, 77710

El Dorado Casitas Royale Catamaran, Cenote & More Inclusive (Adults Only) is a 5-star resort offering Gourmet Inclusive® amenities along with adults-only exclusivity. Features include a private swim-up bar, an extensive selection of international cuisine across 13 restaurants, and a luxurious spa. This Puerto Morelos hotel emphasizes luxurious accommodations and innovative dining experiences.

Rooms & Amenities

Rooms at El Dorado Casitas Royale Catamaran, Cenote & More Inclusive (Adults Only) feature modern décor, king-sized beds, and luxurious bathrooms with double sinks. Each suite includes a stocked minibar and an outdoor hammock on a private balcony or terrace, ensuring relaxation with views of the lush landscape. Some accommodations offer Aguas del Amor™ outdoor showers for an elevated experience.

Dining Options

The resort boasts a diverse culinary scene with dishes from around the world, including Mediterranean and Mexican cuisine at various dining venues. The Fuentes-Culinary Theatre offers a unique dining experience with prepared five-course meals. Guests can choose from a variety of bars, such as the Flamingo Swim-Up Bar, providing cocktails and relaxation options.

Leisure Activities

Leisure activities at El Dorado Casitas Royale include a serene spa offering unique Temazcal rituals and signature beachfront massages. Water lovers can enjoy non-motorized water sports like paddleboarding or join cultural classes and themed evening entertainment. An exclusive heated hot tub is also available as part of a vibrant nightlife offering.

Services & Local Area

El Dorado Casitas Royale Catamaran, Cenote & More Inclusive (Adults Only) is located approximately 30 km from Aeropuerto de Playa del Carmen. The hotel offers various services including 24-hour concierge, room service, and transportation options for guests. Local attractions include Playa del Secreto and the Mayan Water Complex, enhancing the adventure available to guests.

“Nestled amidst beautifully maintained grounds, this hotel boasts an ideal beachfront location that invites you to indulge in the serene beauty of the surrounding nature.”view full review

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“An incredible resort with stunning experiences throughout!” view full review

Top location:Highly rated by recent guests(8.5)

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

No parking available.

Wireless internet is available in the entire hotel for free.

Other information

The hotel El Dorado Casitas Royale Catamaran, Cenote & More Inclusive (Adults Only) provides visitors with a free full breakfast.

There are no cots provided in a room.

Pets are not allowed.

English, German, Spanish, Russian

Year renovated:2007

Number of rooms:203

Former name

el dorado casitas royale a spa resorts - more inclusive (adults only)

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Beachfront Casita Suite

Max:

2 persons

715 sq. feet

Bed options:

1 King-size bed

Sea view

Shower

Coffee machine

room details

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Swim Up Casita Suite

Max:

2 persons

670 sq. feet

Bed options:

1 King-size bed

Sea view

Shower

Bathtub

room details

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Private Pool Casita Suite

Max:

2 persons

840 sq. feet

Bed options:

1 King-size bed

Garden view

Shower

Private pool

room details

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Puerto Morelos 5.6 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 16.0 mi

Cancun (CUN) 20.8 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Culinary Delight

During my stay, the dining experience was extraordinary. We enjoyed dinners at D’Italia and Kampai, where we were treated to authentic flavors and exquisite presentations. The variety of restaurants offered something for every palate, and the freshness of the ingredients was evident. Breakfast at Cocotal was a standout, especially the made-to-order omelets that were a perfect start to the day.

Victoria2024. UK, 2024-01-15Read full review on

Evening Entertainment

I was pleasantly surprised by the quality of the nightly entertainment at the resort. The shows, including the Fire show and live music performances, were both engaging and professionally executed. It felt like a real treat after a day of relaxation by the pool, and I especially enjoyed the Signus band's performances that added to the vibrant atmosphere.

JohnSmith88. USA, 2024-03-01Read full review on

Fitness and Fun

I loved using the fitness center during my stay. It was well-equipped, allowing me to maintain my workout routine even while on vacation. The variety of pool activities, such as volleyball and aqua aerobics, kept things exciting and were a great way to meet fellow guests. I appreciated how active the recreation team was in organizing events throughout the day.

MatthewW2024. Canada, 2024-04-10Read full review on

Comfortable Stay

We stayed in a beach-facing swim-up room, which was absolutely good. The location offered both privacy and easy access to the pool. The room was well-maintained, and the comfortable bed provided a great night's sleep. The housekeeping staff made sure that our fridge was well-stocked, adding to the overall comfort of our stay.

A_Bright. Australia, 2024-05-20Read full review on

What’s included

General

Non-smoking rooms
Wi-Fi
No parking
24-hour reception
No pets allowed
24-hour security
Luggage storage
Private beach
Allergy-free rooms
Hairdresser
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre

Services

Paid airport shuttle
Room service
Housekeeping
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

Restaurant
Poolside snack bar
Picnic area/ Tables
Dinner

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Aqua park
Live entertainment
Night club
Garden area
Spa & wellness centre
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Hot spring bath
Public Bath
Pool with view
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV

Location

Carr Cancun Tulum Km 45, Puerto Morelos, Mexico, 77710

Map view

Carr Cancun Tulum Km 45, Puerto Morelos, Mexico, 77710

City landmarks

Chetumal Puerto Juarez

Playa del Secreto Property Owners Assocation

2600 ft

El Palenque Theater

1.6 mi

Chapel

1.6 mi

Golf Course

El Manglar Golf Course

2.1 mi

Cirque du Soleil

2.2 mi

Teatro Vidanta

2.4 mi

Playa Paraiso Golf Course

2.5 mi

Wedding chappel

2.6 mi

Paradise Beach

2.7 mi

Galaxy

2.8 mi

Golf Course

Golf Club

2.8 mi

Amusement Park

Mayan Water Complex

3.1 mi

Beach

Playa del Secreto

31.8 mi

Nearby

Chetumal Puerto Juarez

Playa del Secreto Property Owners Assocation

0 ft

Reviews and Ratings <br />

Feedback from previous guests about their experience.

82%

loved the resort and would return for another relaxing stay

Stunning grounds

Friendly staff

Seaweed issues

Inconsistent dining

8.2/10

Great

Rooms

8.0

Location

8.5

Service

8.2

Dining

8.2

Oscar

United Kingdom, January 2025

9.8/10

I had a fantastic week at this resort, with attentive staff who made our stay feel extra special. The rooms were beautifully kept and featured a spacious patio perfect for relaxing. However, I did encounter some issues with seaweed on the beach, but that’s not something the staff can control. Overall, the food was delightful, but be mindful of some lengthy sales presentations.

Rooms

10.0

The rooms were stunning, spacious, and always kept clean. Our swim-up suite was a highlight, providing both comfort and a beautiful view.

Service

10.0

Despite some management cutbacks, the service was extraordinary, with staff always going above and beyond. Special shoutout to our butlers and concierge for their outstanding assistance.

Location

9.0

The resort is expansive, beautifully maintained, and close to the beach, which made access to all the activities easy.

Dining

10.0

The dining options were incredible, with standout meals at various restaurants. Breakfasts were particularly impressive with fresh offerings.

Facilities

10.0

The facilities, including the spa and pool areas, were lovely. I highly recommend the Bali Bed Package for a luxurious day.

Mason

United Kingdom, December 2024

8.2/10

Our stay at El Dorado Royale was an overall delightful experience, highlighted by beautifully maintained grounds and vibrant tropical beauty. We enjoyed the friendly atmosphere and excellent food, though there were moments of less-than-ideal service due to staffing cuts. The beach, while lovely, had some visual obstructions that detracted from the experience. Overall, we felt we received good value for our stay, especially considering the beautiful grounds and vibrant atmosphere.

Rooms

9.0

Our room was comfortable and we received a fantastic upgrade to a swim-up balcony with a great view of the grounds. The large balcony equipped with a relaxing hammock was a perfect spot to unwind.

Service

7.0

While many staff members were friendly and happy to chat, I noticed the service lagging a bit, possibly due to staffing reductions in various areas.

Location

8.0

The property is vast and beautifully maintained, with access to various facilities and the beach area, although the view from the beach was somewhat obstructed.

Dining

8.0

The dining experience was generally excellent, particularly the Indian restaurant, which was a standout. However, some culinary offerings did not quite meet expectations.

Facilities

9.0

The facilities were great, with a lovely pool area and numerous activities. We particularly enjoyed the snorkeling opportunities right off the beach.

Luna

United Kingdom, November 2024

7.4/10

Overall, I had a good experience at El Dorado Royale, with fantastic dining and excellent service. The room was clean and spacious, but there were issues with loud appliances and a lack of adequate restaurant reservations. The pool facilities were enjoyable, but access to the beach was hindered by rocky areas. While the overall value was decent, some aspects left room for improvement.

Rooms

7.0

The room was spacious and clean, featuring a jacuzzi bath which was a nice touch. However, the air conditioning unit was quite loud, making it difficult to sleep with it on.

Service

6.0

The service was generally excellent with very friendly staff attending to our needs. However, the concierge was unhelpful with restaurant bookings, which detracted from the experience.

Location

8.0

The hotel is set in a beautiful resort area, but the rocky beach made swimming difficult. The grounds were lovely, though.

Dining

9.0

Dining was a highlight, with excellent breakfast options and standout dishes at some restaurants. However, the reservation system was frustrating.

Facilities

7.0

The facilities were nice with plenty of pools to choose from, though some could benefit from heating. The cleanliness was commendable, but beach access was limited.

William

United Kingdom, October 2024

6.8/10

Overall, my stay was enjoyable with stunning grounds and approachable staff, but there were some letdowns, especially with the dining and beach experience. While the resort is expansive and offers beautiful accommodations, the seaweed issue and inconsistent food quality were disappointing. Nonetheless, it was a relaxing time, though the experience wasn’t entirely up to par with a 5-star rating.

Rooms

7.0

The Casitas are beautiful, but the standard rooms felt somewhat dark and dated with a musty smell. The views from the upgraded options were nice, and the outdoor shower was a pleasant touch.

Service

8.0

The staff were genuinely friendly and attentive, providing great service overall, but the experience varied across different areas of the resort.

Location

Dining

5.0

While some restaurants like the Italian Casitas offered good food, overall, the dining experiences weren't consistently warm, and some dishes fell short of expectations.

Facilities

7.0

I enjoyed the spacious layout of the resort and the well-maintained grounds, but the beach facilities could use improvement.

Stunning grounds

Seaweed issues

Cameron

United Kingdom, September 2024

8.8/10

Our stay at El Dorado Royale was simply incredible! We enjoyed everything from the beautiful surroundings to the amazing food and excellent service. The only setback was a brief issue with our room's air conditioning, but it was promptly addressed. Overall, this resort is an absolute gem for a relaxing vacation with plenty of dining options.

Rooms

7.0

The room we stayed in had a lovely balcony, but we did encounter issues with leaking air conditioning. Despite that, the view was beautiful.

Service

10.0

The service from the staff was fantastic, especially from the general manager who quickly addressed our concerns and made our stay more enjoyable. Very attentive!

Location

9.0

The location is perfect, just a short journey from the airport and right by the beach. We had access to all sorts of activities right within the resort, making it convenient for relaxation and fun.

Dining

9.0

Dining was one of the highlights! We particularly loved Jojo's and Kampai. The variety was excellent, though the portions were on the smaller side, which was manageable for us.

Facilities

9.0

The resort facilities were top-notch. The pool area was clean and well-maintained, making it a perfect place to unwind.