What is the check-in and check-out policy at El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only?
Check-in is at 15:00 and check-out is by 12:00.
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El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only, Puerto Morelos
198US$
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Key details
About Resort
Carretera Cancun Tulum Km 45 , Riviera Maya,
Puerto Morelos,
Mexico,
77710,
Quintana Roo
- Close to Secreto Beach
Perfect
8.3
8.7
4.7
3.9
Loved by guests
"The casitas charm is lovely with the outdoor shower, the bubble bath option, and the patio."
"We loved all of the options at El Dorado Casitas Royale! It never felt crowded like most reaorts."
"The grounds are fantastic and very well kept."
El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only is a 5-star resort featuring elegant accommodations with ocean views and a
Rooms & Amenities
Rooms at El Dorado Casitas Royale provide oceanfront views, air conditioning, and modern amenities including a flat-screen TV and stocked minibar. Select suites offer a
Dining & Culinary Options
Dining at the resort features an extensive selection from 10 different restaurants, including authentic Mexican cuisine, Mediterranean fusion, and regional specialties. Notable venues include a luxury beachfront setting for Italian cuisine and casual dining options with panoramic views. As part of the
Leisure & Relaxation
The El Dorado Casitas Royale offers a variety of leisure activities, including a spa that features traditional treatments and innovative therapies inspired by native culture. Guests can unwind at multiple bars, including a swim-up bar and a tequila bar with a selection of flavored tequilas. Additional amenities include swimming pools and a private beach area.
Services & Location
Transportation options include easy access to Aeropuerto de Playa del Carmen, situated 30 km from the resort. The hotel is also near
Must-do experiences
- Swim in the mesmerizing cenote La Noria, a serene oasis nearby.
- Savor fresh ceviche at La Playita, a favorite among locals.
- Discover the vibrant Puerto Morelos market for handmade crafts.
- Visit the Crococun Zoo for an interactive wildlife experience.
- Take a sunset catamaran tour to see the stunning Caribbean coastline.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Beachfront Casita Suite
2 persons
66 m²
1 King-size bed
Shower
Coffee machine
room details
Swim Up Casita Suite
2 persons
62 m²
1 King-size bed
Shower
Bathtub
room details
Private Pool Casita Suite
2 persons
78 m²
1 King-size bed
Shower
Private pool
room details
Suite Private Pool
2 persons
78 m²
1 King-size bed
Shower
Private pool
room details
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Free Wi-Fi
- 24-hour reception
- No pets allowed
- 24-hour security
- Luggage storage
- Private beach
- Allergy-free rooms
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
Dining
- Restaurant
- Poolside snack bar
- Picnic area/ Tables
- Dinner
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Aqua park
- Live entertainment
- Night club
- Garden area
- Spa & wellness centre
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Hot spring bath
- Public Bath
- Pool with view
- Make up services
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
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Dining Onsite
El Dorado Casitas Royale boasts a delightful array of onsite dining options that celebrate diverse cuisines and elegant settings. From romantic Italian evenings to fresh Caribbean fare with panoramic views, each venue promises a unique culinary experience crafted for adults seeking indulgence in a stunning tropical paradise.
COCOTAL - International Cuisine
International cuisine
Ambiance
Modern setting with a relaxed vibe
Key Offerings
A delightful breakfast and dinner menu featuring global favorites, perfect for starting and ending the day in a welcoming atmosphere.
Reservation
Not needed
Breakfast, Dinner
D'ITALIA - Contemporary Italian Cuisine
Italian cuisine
Ambiance
Modern, romantic setting
Key Offerings
Explore traditional Italian dishes with a contemporary twist; ideal for intimate dinners under soft lighting.
Reservation
Recommended
Dinner
LA ISLA
International cuisine
Ambiance
Family friendly, modern setting
Key Offerings
A vibrant all-day dining venue serving breakfast, lunch, and dinner, ideal for casual meals with loved ones.
Reservation
Not needed
Breakfast, Lunch, Dinner
JOJO'S - Caribbean Seaside Grill
Caribbean cuisine
Ambiance
Casual beachfront setting
Key Offerings
Offering a taste of the islands, enjoy fresh seafood and local dishes while gazing at the sea.
Reservation
Not needed
Lunch, Dinner
FUENTES - Culinary Theatre
International cuisine
Ambiance
Modern and interactive dining experience
Key Offerings
Witness culinary artistry come alive with a theatrical twist at dinner, showcasing a variety of international dishes.
Reservation
Recommended
Dinner
RINCON MEXICANO - Mexican Author's Cuisine
Mexican cuisine
Ambiance
Authentic and inviting atmosphere
Key Offerings
Experience the vibrant flavors of traditional Mexican street food reimagined for a refined palate; exclusively open for dinner.
Reservation
Recommended
Dinner
SPOT
International cuisine
Ambiance
Lively, modern space
Key Offerings
Breakfast and lunch menus designed for a quick and satisfying meal, perfect as a refreshing start to your day or afternoon pick-me-up.
Reservation
Not needed
Breakfast, Lunch
KAMPAI - Pacific Rim
Asian cuisine
Ambiance
Sophisticated modern space
Key Offerings
A fusion of bold flavors blending Pacific and Asian influences, available for lunch and dinner.
Reservation
Recommended
Lunch, Dinner
D'ITALIA CASITAS - Contemporary Italian Cuisine
Italian cuisine
Ambiance
Elegant setting featuring contemporary design
Key Offerings
Dine on exquisite Italian dishes in a cozy and romantic atmosphere, perfect for couples seeking a charming dinner experience.
Reservation
Recommended
Dinner
SANTA FE GRILL
American cuisine with a Mexican spirit
Ambiance
Modern with a relaxed vibe
Key Offerings
Enjoy freshly prepared dishes inspired by American flavors infused with a touch of Mexico, served during breakfast and dinner.
Reservation
Not needed
Breakfast, Dinner
Location
Carretera Cancun Tulum Km 45 , Riviera Maya,
Puerto Morelos,
Mexico,
77710,
Quintana Roo
Map view
Carretera Cancun Tulum Km 45 , Riviera Maya,
Puerto Morelos,
Mexico,
77710,
Quintana Roo
City landmarks
Landmark
Playa del Secreto Property Owners Assocation
770 m
Landmark
El Palenque Theater
2.7
km
Landmark
Chapel
2.8
km
Golf Course
El Manglar Golf Course
3.5
km
Landmark
Cirque du Soleil
3.7
km
Landmark
Teatro Vidanta
4.1
km
Landmark
Playa Paraiso Golf Course
4.2
km
Landmark
Wedding chappel
4.3
km
Landmark
Paradise Beach
4.5
km
Landmark
Galaxy
4.7
km
Golf Course
Golf Club
4.8
km
Beach
Playa del Secreto
51.2
km
Nearby
Chetumal Puerto Juarez
Playa del Secreto Property Owners Assocation
0 m
Explore Puerto Morelos
Explore Nearby Attractions
Getting around
Reviews and Ratings
Feedback from previous guests about their experience.
82%
loved the resort and would return for another relaxing stay
Stunning grounds
Friendly staff
Seaweed issues
Inconsistent dining
8.2/10
Great
Rooms
8.0
Location
8.5
Service
8.2
Dining
8.2
Oscar
United Kingdom,
January
2025
9.8/10
I had a fantastic week at this resort, with attentive staff who made our stay feel extra special. The rooms were beautifully kept and featured a spacious patio perfect for relaxing. However, I did encounter some issues with seaweed on the beach, but that's not something the staff can control. Overall, the food was delightful, but be mindful of some lengthy sales presentations.
Rooms
10.0
The rooms were stunning, spacious, and always kept clean. Our swim-up suite was a highlight, providing both comfort and a beautiful view.
Service
10.0
Despite some management cutbacks, the service was extraordinary, with staff always going above and beyond. Special shoutout to our butlers and concierge for their outstanding assistance.
Location
9.0
The resort is expansive, beautifully maintained, and close to the beach, which made access to all the activities easy.
Dining
10.0
The dining options were incredible, with standout meals at various restaurants. Breakfasts were particularly impressive with fresh offerings.
Facilities
10.0
The facilities, including the spa and pool areas, were lovely. I highly recommend the Bali Bed Package for a luxurious day.
Mason
United Kingdom,
December
2024
8.2/10
Our stay at El Dorado Royale was an overall delightful experience, highlighted by beautifully maintained grounds and vibrant tropical beauty. We enjoyed the friendly atmosphere and excellent food, though there were moments of less-than-ideal service due to staffing cuts. The beach, while lovely, had some visual obstructions that detracted from the experience. Overall, we felt we received good value for our stay, especially considering the beautiful grounds and vibrant atmosphere.
Rooms
9.0
Our room was comfortable and we received a fantastic upgrade to a swim-up balcony with a great view of the grounds. The large balcony equipped with a relaxing hammock was a perfect spot to unwind.
Service
7.0
While many staff members were friendly and happy to chat, I noticed the service lagging a bit, possibly due to staffing reductions in various areas.
Location
8.0
The property is vast and beautifully maintained, with access to various facilities and the beach area, although the view from the beach was somewhat obstructed.
Dining
8.0
The dining experience was generally excellent, particularly the Indian restaurant, which was a standout. However, some culinary offerings did not quite meet expectations.
Facilities
9.0
The facilities were great, with a lovely pool area and numerous activities. We particularly enjoyed the snorkeling opportunities right off the beach.
Luna
United Kingdom,
November
2024
7.4/10
Overall, I had a good experience at El Dorado Royale, with fantastic dining and excellent service. The room was clean and spacious, but there were issues with loud appliances and a lack of adequate restaurant reservations. The pool facilities were enjoyable, but access to the beach was hindered by rocky areas. While the overall value was decent, some aspects left room for improvement.
Rooms
7.0
The room was spacious and clean, featuring a jacuzzi bath which was a nice touch. However, the air conditioning unit was quite loud, making it difficult to sleep with it on.
Service
6.0
The service was generally excellent with very friendly staff attending to our needs. However, the concierge was unhelpful with restaurant bookings, which detracted from the experience.
Location
8.0
The hotel is set in a beautiful resort area, but the rocky beach made swimming difficult. The grounds were lovely, though.
Dining
9.0
Dining was a highlight, with excellent breakfast options and standout dishes at some restaurants. However, the reservation system was frustrating.
Facilities
7.0
The facilities were nice with plenty of pools to choose from, though some could benefit from heating. The cleanliness was commendable, but beach access was limited.
William
United Kingdom,
October
2024
6.8/10
Overall, my stay was enjoyable with stunning grounds and approachable staff, but there were some letdowns, especially with the dining and beach experience. While the resort is expansive and offers beautiful accommodations, the seaweed issue and inconsistent food quality were disappointing. Nonetheless, it was a relaxing time, though the experience wasn't entirely up to par with a 5-star rating.
Rooms
7.0
The Casitas are beautiful, but the standard rooms felt somewhat dark and dated with a musty smell. The views from the upgraded options were nice, and the outdoor shower was a pleasant touch.
Service
8.0
The staff were genuinely friendly and attentive, providing great service overall, but the experience varied across different areas of the resort.
Location
Dining
5.0
While some restaurants like the Italian Casitas offered good food, overall, the dining experiences weren't consistently warm, and some dishes fell short of expectations.
Facilities
7.0
I enjoyed the spacious layout of the resort and the well-maintained grounds, but the beach facilities could use improvement.
Stunning grounds
Seaweed issues
Cameron
United Kingdom,
September
2024
8.8/10
Our stay at El Dorado Royale was simply incredible! We enjoyed everything from the beautiful surroundings to the amazing food and excellent service. The only setback was a brief issue with our room's air conditioning, but it was promptly addressed. Overall, this resort is an absolute gem for a relaxing vacation with plenty of dining options.
Rooms
7.0
The room we stayed in had a lovely balcony, but we did encounter issues with leaking air conditioning. Despite that, the view was beautiful.
Service
10.0
The service from the staff was fantastic, especially from the general manager who quickly addressed our concerns and made our stay more enjoyable. Very attentive!
Location
9.0
The location is perfect, just a short journey from the airport and right by the beach. We had access to all sorts of activities right within the resort, making it convenient for relaxation and fun.
Dining
9.0
Dining was one of the highlights! We particularly loved Jojo's and Kampai. The variety was excellent, though the portions were on the smaller side, which was manageable for us.
Facilities
9.0
The resort facilities were top-notch. The pool area was clean and well-maintained, making it a perfect place to unwind.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
No parking available.
Internet
is available in for free.
Breakfast
The hotel El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only provides visitors with a free full breakfast.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Russian
Year renovated:
2007
Number of rooms:
168
Former name
el dorado casitas royale catamaran, cenote & more inclusive (adults only)
FAQs
About El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only
Is parking available at El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only?
The hotel provides parking facilities at no additional cost.
What types of dining options are available at El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only?
There are 10 restaurants offering a variety of international cuisines including Italian, Caribbean, and Mexican styles.
How far is El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only from the nearest airport?
The hotel is located 30 km from Aeropuerto de Playa del Carmen.
What amenities are included in the rooms at El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only?
Rooms feature air conditioning, a flat-screen TV, a mini-bar, and some come with an outdoor shower or hot tub.
Are there any wellness services available at El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only?
The on-site Naay Spa offers a variety of treatments, including signature beachfront massages and alternative therapies inspired by native Mexican rituals.
What languages are spoken by the staff at El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only?
The staff members can communicate in multiple languages, including English and Spanish.
Are there any bars at El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only?
The hotel features numerous bars, including a swim-up bar and a tequila bar with an exclusive selection of flavored tequilas.
Can guests use an airport shuttle service at El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only?
Guests can utilize a paid airport shuttle service, as well as free transportation for airport pickup and drop-off.
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